Patients are losing trust
In every industry there is a variety of quality from amazing providers to those that leave a lot to be desired. Dentistry is no different. The problem is that when bad dental work happens, patients suffer. And as patients, we think of dentistry as an un-differentiated offering so we can blindly trust our dentists until we have a problem.
Hear how Andrea and Bryce trusted their dentist and the impact that had.
Andrea used online reviews to find the best dentist in her area. Her dentist was nice, the staff friendly, and the office was gorgeous. However, she later learned the quality of the work was poor.
Bryce thought all dentists were professional and trustworthy, that someone was already holding them accountable. He spent years thinking he had to live with bad dental work...until he got it verified.